Fun game but now doesnt work

Played this game for a long time on my iPad mini. Then got an iPhone and transferred my zoo now it doesnt work anymore. It crashes every time after a minute of play. Ive contacted the company but they havent helped. Ive tried reinstalling and even transferring it to another device but cant get anything to work anymore. Very sad because I was so far in the game I dont want to start over. Guess its time to give up and find a different game to play.

Melomom about Tiny Zoo Friends